About Us

This platform focuses on providing furniture solutions that combine everyday usability with considered design. Product selection places emphasis on comfort, visual balance and suitability for a wide range of living environments.

Ⅰ. Core Approach

Several guiding principles shape how products and information are presented:

Pricing clarity
Displayed prices reflect the payable amount and include applicable taxes, with no additional charges shown later in the process.

Functional design
Products are selected with attention to both appearance and practical use.

Simple navigation
Clear categories and intuitive layouts help visitors locate items efficiently.

Quality considerations
Items are assessed against current European safety and quality requirements.

Ⅱ. Product Selection

Available categories currently include:

Outdoor structures
Outdoor seating
Outdoor storage solutions

Each item is sourced with reference to applicable EU regulatory standards.

Ⅲ. Pricing and Delivery Information

Prices shown include 10 percent Australian IVA.
A DDP delivery approach is applied, with duties accounted for in the displayed price.

The checkout page reflects the total amount payable.
Orders are reviewed prior to dispatch and tracking details are provided once available.

Indicative delivery timeframes are generally between 8 and 15 working days, with regional variations possible.

Ⅳ. Consumer Considerations

Returns may be requested within 14 working days from receipt, provided items and packaging remain in acceptable condition.

Products are covered by a statutory two-year conformity period, where applicable remedies may include repair or replacement in line with relevant regulations.

Support enquiries are handled during business hours, with assistance available in Australian English and English.

Ⅴ. Privacy and Data Handling

Data transmitted through the website is protected using TLS or SSL encryption.

Personal information is processed in accordance with GDPR and applicable Australian privacy requirements.
Details collected are used for order fulfilment and service-related communication only.

Ⅵ. Contact Information

For enquiries or assistance, the following contact details are available:

Address: 820 Rock Hill Church Rd, Inman, SC 29349-8634

Telephone: +1 (646) 858-6452

Email: meuble@sofoluxe.com

Business hours follow Central European Time on weekdays, with scheduled breaks.

Thank you for visiting. Information provided on this page is intended to support informed purchasing and transparent use of the platform, with ongoing adjustments made in response to operational needs and user feedback.